Human Factors International
What our clients are saying ….
Our clients are at the core of
suggestions
for
content,
our business and we rely on
85% of respondents
please let us know if there
y o u r
f e e d b a c k
a n d
are any particular topics
cooperation
to
continue
rated HFI higher on
that you would like us to
developing our consultancy
services. Over the summer,
our technical expertise cover. If you would prefer
not
to
receive
further
HFI conducted an online client
communications from us,
satisfaction survey to gather
and 100% rated us
please
click
on
the
feedback from a cross section
unsubscribe link at the
of our clients. The aim was to
higher on our
bottom of the newsletter.
assess
how
we
are
professionalism.
performing – not in our eyes,
We
were
not
able
to
but in yours.
contact all of you to get
business advice
involved, so if you would like
So what did you say? Here is
Professionalism, and
to contribute your comments,
the top-line…
Our
experience
with
please
complete
our
91%
of
respondents
multi-national companies
questionnaire by clicking on
were “satisfied” or “very
the below link…
satisfied” with the service
There were some learning
95%
of
respondents
lessons
and
constructive
were “satisfied” or “very
criticism too.
Our team is
satisfied”
with
our
now aware that we must keep
responsiveness
you informed of the full range
of products and services we
Alternatively, please contact
In
comparison
to
other
provide. We have found this
us direct, as we would really
management
consultancies,
to be an invaluable exercise,
appreciate your feedback -
85% of respondents rated HFI
particularly when we know
not only through surveys and
higher
on
our
technical
that
our
business
is
questionnaires, but when we
expertise and 100% rated us
dependant upon maintaining
meet with you, speak on the
h i g h e r
o n
o u r
long term relationships.
phone, and communicate via
professionalism.
e-mail too.
Our
first
step
towards
The things that our clients
improving our service to you
Thanks once again to all who
said they like best about HFI
is to re-launch our monthly
contributed their comments
were:
mini-newsletter “HFInsights”
and we look forward to the
Personalised service
which will allow us to keep
year ahead.
Responsiveness
to
you
updated
on
any
requests and queries
developments,
as
well
as
David Chang
Ability
to
translate
keep you informed on other
Executive Consultant
psychology into practical
matters.
We
welcome
HFI leads the way on the web…
HFI is pleased to announce the launch of our new website… www.hfi.com
One of the suggestions for improvement from our clients has been to provide more information
regarding the full spectrum of products and services that we offer in the field of business psychology.
To this end, we have refreshed our website, which now includes a full list of our products among
other things. We hope you find the new site useful, if you would like to make any
comments or suggestions with regards to our website, please e-mail us at
admin@humanfactors.co.uk.
8 Staple Inn, London WC1V 7QH
Tel: +44 207 831 3123 Fax: +44 207 831 8643
Edstone Hall, Henley-in-Arden, West Midlands B95 6DD
Tel: +44 192 684 3717
Fax: +44 192 684 3727