Human Factors International
What our clients are saying ….
Our clients are at the core of
suggestions
for
content,
our business and we rely on
85% of respondents
please let us know if there
y o u r
f e e d b a c k
a n d
are any particular topics
cooperation
to
continue
rated HFI higher on
that you would like us to
developing our consultancy
services. Over the summer,
our technical expertise cover. If you would prefer
not
to
receive
further
HFI conducted an online client
communications from us,
satisfaction survey to gather
and 100% rated us
please
click
on
the
feedback from a cross section
unsubscribe link at the
of our clients. The aim was to
higher on our
bottom of the newsletter.
assess
how
we
are
professionalism.
performing – not in our eyes,
We
were
not
able
to
but in yours.
contact all of you to get
business advice
involved, so if you would like
So what did you say? Here is
  • Professionalism, and
  • to contribute your comments,
    the top-line…
  • Our
  • experience
    with
    please
    complete
    our
  • 91%
  • of
    respondents
    multi-national companies
    questionnaire by clicking on
    were “satisfied” or “very
    the below link…
    satisfied” with the service
    There were some learning
  • 95%
  • of
    respondents
    lessons
    and
    constructive
    were “satisfied” or “very
    criticism too.
    Our team is
    satisfied”
    with
    our
    now aware that we must keep
    responsiveness
    you informed of the full range
    of products and services we
    Alternatively, please contact
    In
    comparison
    to
    other
    provide. We have found this
    us direct, as we would really
    management
    consultancies,
    to be an invaluable exercise,
    appreciate your feedback -
    85% of respondents rated HFI
    particularly when we know
    not only through surveys and
    higher
    on
    our
    technical
    that
    our
    business
    is
    questionnaires, but when we
    expertise and 100% rated us
    dependant upon maintaining
    meet with you, speak on the
    h i g h e r
    o n
    o u r
    long term relationships.
    phone, and communicate via
    professionalism.
    e-mail too.
    Our
    first
    step
    towards
    The things that our clients
    improving our service to you
    Thanks once again to all who
    said they like best about HFI
    is to re-launch our monthly
    contributed their comments
    were:
    mini-newsletter “HFInsights”
    and we look forward to the
  • Personalised service
  • which will allow us to keep
    year ahead.
  • Responsiveness
  • to
    you
    updated
    on
    any
    requests and queries
    developments,
    as
    well
    as
    David Chang
  • Ability
  • to
    translate
    keep you informed on other
    Executive Consultant
    psychology into practical
    matters.
    We
    welcome
    HFI leads the way on the web…
    HFI is pleased to announce the launch of our new website… www.hfi.com
    One of the suggestions for improvement from our clients has been to provide more information
    regarding the full spectrum of products and services that we offer in the field of business psychology.
    To this end, we have refreshed our website, which now includes a full list of our products among
    other things. We hope you find the new site useful, if you would like to make any
    comments or suggestions with regards to our website, please e-mail us at
    admin@humanfactors.co.uk.
    8 Staple Inn, London WC1V 7QH
    Tel: +44 207 831 3123 Fax: +44 207 831 8643
    Edstone Hall, Henley-in-Arden, West Midlands B95 6DD
    Tel: +44 192 684 3717
    Fax: +44 192 684 3727
    http://www.zoomerang.com
    /survey.zgi?p=WEB226QD79JDMV