hfi has perfected the science of providing this constructive and objective feedback where a business needs it most. As well as our standard online 360 Degree Appraisal, hfi have developed bespoke questionnaires for clients including online systems customized specifically for the hospitality industry.
For one global hotel chain, hfi consulting experts tailored the survey questions to best address the skills most critical at the various levels of the leadership. The framework consisted of 36 questions measuring their 6 competency areas. The feedback reports were customized to provide critical information on strengths and development areas and to allow individuals to interpret the feedback reports without needing individual coaching.
As well as providing individuals with valuable insight in terms of their unique strengths and development areas, the feedback reports also provided leaders with critical talent data so they would have information on which employee strengths to leverage but also what “talent gaps” may exist and need to be addressed.
It you are managing a team of Hospitality Managers and feel this 360 feedback would be beneficial, contact us and we would be delighted to help.
Improved candidate identification and selection for promotion. Increased engagement and interaction among teammates.HR Manager – Hilton Hotels