Throughout this statement the name ‘hfi’ and ‘we’ will be used to describe Human Factors (UK) Ltd and Human Factors Consulting, INC.
hfi are committed to respecting the privacy of our users. We strive to provide a safe, secure user experience.
Your data will be stored and processed in whole or in part within the European Union. If you access this website outside the European Union, your usage of the site constitutes consent to the transfer of your data out of your country and to the European Union where it will be processed and stored.
Our sites contain links to other websites over which we have no control. If you choose to follow one of these links, please be aware that hfi is not responsible for the privacy policies or practices of those other websites. We encourage you to review their privacy policies so you can understand how they collect, use and share your information. This Privacy Statement applies solely to the information we collect on hfi.com and peoplefactors.com.
What information does hfi collect and how do we use it?
For those users who are visiting our websites:
From time to time, we may invite visitors to our website to contact us with questions they may have about our service offerings, to submit a resume in response to job opportunities or to participate in online surveys in which we ask various demographic or product preference-related questions. This information will be used for purposes of improving our site, keeping you informed about our latest products and services, or responding to your inquiry. Your participation is entirely voluntary.
For those users who take our assessments and questionnaires:
In addition to providing general contact information such as name and email address, those who take our assessments and questionnaires may be asked to provide information which includes, but is not limited to, gender, ethnicity, nationality, work experience (e.g., years of experience) and educational background (e.g., highest degree obtained). These additional questions are always optional and you will not be required to provide this information to use hfi services. The answers that you do give are stored on a secure database. However they are not presented with your results, nor are they disclosed to any person. We use this information, in an aggregated form (that is in an anonymous form, grouped together with data from other people), to ensure that the exercises are fair for everyone and not biased towards any one group.
For those users who purchase services from us and/or administer assessments or questionnaires:
In addition to general contact information, we may collect other account-related information where appropriate, such as corporate banking account numbers (for payment purposes). We use this information to process your orders, market our products, provide technical support and customer service, and analyze your usage of our services. We may also obtain a credit report or similar financial background check on you from third party vendors, such as Dun & Bradstreet, to assist us in evaluating your request for our services. hfi may, on occasion, directly contact you about new products, services, or special offers, but we will not pass on your details to any third parties without your express permission.
Use of cookies:
When you sign on to our website, we may pass a cookie (a string of information that is sent by our website to be stored in your computer’s memory). Cookies are not used to run programs and cannot deliver viruses to your computer. We only use temporary cookies which delete themselves after use, and we do not collect personal data from you in this way. We use cookies to record user-specific data relating to online test sessions (e.g., date test completed) and for other purposes related to site administration. You can set your browser to decline cookies if you wish. However this is likely to hinder the performance of our website and negatively impact your experience.
With whom does hfi share your personal information?
hfi does not sell, rent or lease your personally identifiable information to others. However, we may share your information with third party service providers who are providing a service to you through our website. For example if you accessed our website through an Applicant Tracking System as part of an application for a job, we may return your results to that Applicant Tracking System to enable you to continue your job application. The information that we provide to them will be the minimum necessary to allow them to provide the required service. We request that these third parties do not use the information for purposes beyond that of providing the required service.
We may disclose personal information about you, without notice, in response to (i) requests from law enforcement officials or data protection authorities; (ii) if requested by any judicial, administrative or similar proceeding or order, such as subpoena; (iii) if required by law.
Assessment and questionnaire results, as well as the information you provide to hfi as part of answering an assessment or questionnaire, will be shared with the entity who arranged the assessment or questionnaire for you. We may also disclose aggregate (and anonymous) information about a group of users for a such an entity. hfi will not use or share the personally identifiable information provided to us for purposes unrelated to the purposes and circumstances described in this Privacy Statement.
What rights do you have over your data?
You have the right to obtain confirmation from hfi that we have retained personal data about you, as well as a written description of the nature of that personal data, the purposes for which it is being used, the sources of the personal data and a list of the recipients with whom we have shared your personal data. You also have the right to request the modification or deletion of any personal information retained by hfi that is inaccurate. For people completing assessments or questionnaires, you can do that by logging into the PeopleFactors website and clicking on the My Data tab. You may also contact us at the address appearing at the end of this statement to inquire about your personal information. hfi reserves the right to charge a modest fee for providing you access to your personal information.
Please note that assessment and questionnaire scores reflect your performance at a particular time and cannot be changed after the fact. Scores and other responses are often transmitted immediately to the entity who arranged the assessment or questionnaire for you. Upon reasonable request, hfi will provide you an opportunity to access and update your personal information that we have on file. However we recommend that you check the requesting entity’s privacy policy for details on its information collection and use practices.
Unless you have expressly agreed or requested it, we will not send you any information of a promotional or marketing nature.
How do hfi ensure the security of your information?
Our servers are housed in a secure building that is managed by Microsoft and meets or exceeds the ISO/IEC 27001 data security requirements. Our electronic, physical and procedural safeguards are designed to protect against the loss, unauthorized access or disclosure, alteration or destruction of any information under our control.
To access secure parts of our websites you will have to enter a username and password or similar unique identifier. You are responsible for protecting the secrecy of your account information. hfi recommends that you use the latest browsers so as to take advantage of advances in security technology. While on a secure page, such as when you initially access PeopleFactors.com, data being transferred between your computer and hfi is encrypted with a 256-bit encryption protocol known as TLS (“Transport Layer Security”).
Children
hfi services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 and every user is asked to confirm that they are over 16 before providing us with any personal information.
Changes to Privacy Statement
If we change our Privacy Statement we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about our Privacy Statement, please contact as at: www.hfi.com/contact
